Get help
Give support the context needed to resolve access, activation or billing issues.
Start from the affected workspace
Check that you selected the correct workspace. For LinkedIn activation, open the request and choose Need help? (Besoin d’aide ?). You can consult the activation guide or open the support contact flow.
Seatly coordinates commercial, activation and access follow-up as an intermediary. A provider’s product behaviour or account decision may require review with that provider rather than a direct change by Seatly.
Include useful context
- The affected workspace and account.
- The request or invoice concerned.
- The current status and when the issue occurred.
- A clear description or screenshot of the error, with unnecessary personal information removed.
Never send passwords, authentication codes or full payment-card details.
Is your activation link still within its window?
If a LinkedIn activation fails or looks wrong, contact Seatly before the deadline shown in the notification. Avoid creating another request while the first is still in progress.
Billing or legal request
Use Settings → Billing for available invoice and portal actions. For a contractual complaint or privacy request, use the contact displayed in Settings → Legal. These documents contain the applicable contact information.
Find the relevant guide
LinkedIn troubleshooting · Sendler access · Invoices · All questions