Invoices and payment documents
Find invoices, understand their status and download the available PDFs.
Find an invoice
- Select the correct workspace.
- Open Settings → Billing (Paramètres → Facturation).
- Review the invoice date, amount and status.
- Open the invoice or download its PDF when that action is available.
The owner can access billing management. Other authorized roles may be able to view invoices without changing payment settings. If you cannot see a document, ask the owner to check your permissions and the workspace.
What do the statuses mean?
| Status | Meaning |
|---|---|
| Paid | Payment has been recorded for that invoice. |
| Open / awaiting payment | Payment still needs to be completed or confirmed. |
| Void / cancelled | The invoice is no longer a payable request; check any replacement document. |
| Credit note | A billing adjustment; it is not necessarily a refund to your card. |
My invoice is not available yet
Check whether the order is complete and whether you are looking in the workspace that placed it. A newly completed payment can take time to appear. If the PDF is not offered, do not treat an unavailable button as proof that the invoice is unpaid.
I need to correct company details
Update the applicable billing details for future documents using the portal, and contact support about already issued invoices. Renaming the Seatly workspace is not an invoice correction.
Why does a bundle not look like one activation?
An invoice records a commercial purchase or subscription period. LinkedIn activations consume credits later; Sendler seats follow their own billing rules. Match the invoice to the relevant order rather than expecting one invoice for every historical activation.